To provide effective psychiatric care, we collect the following types of information:

Your data is strictly used for the following purposes:

• To establish a patient profile and manage your appointment bookings.
• To conduct comprehensive psychiatric evaluations and deliver medical care.
• To generate and transmit valid medical prescriptions.
• To process payments through secure third-party payment gateways.
• To comply with legal and regulatory obligations mandated by Indian medical and government authorities.

Medical confidentiality is the cornerstone of our psychiatric practice. We do not sell, rent, or trade your personal or medical data. We may only share your information under the following circumstances:

• Third-Party Service Providers: Such as payment processors (e.g., Razorpay, Stripe) or secure telehealth video platforms, strictly for the purpose of facilitating your consultation. These providers are bound by their own stringent privacy agreements.
• Legal or Regulatory Mandates: We may disclose your information if required by law, court order, or statutory bodies (such as the National Medical Commission), or to protect the safety of the patient or the public in emergency situations (e.g., imminent risk of harm).

We implement robust, industry-standard administrative, physical, and technical safeguards to protect your data against unauthorised access, alteration, or disclosure. Clinical notes and records are stored securely in encrypted formats.

We retain your personal and medical records for the duration of your treatment and thereafter for a minimum period of three (3) years from the date of your last consultation, or as legally required by the guidelines set forth by the Ministry of Health and Family Welfare and the NMC.

Depending on applicable Indian laws, you hold the right to:

Our website may contain links to external resources or pharmacies. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their specific privacy policies before sharing any information.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of the Services after modifications constitutes your acceptance of the updated policy.

If you have any questions, concerns, or grievances regarding how your data is handled, please reach out to our clinic through any of the following channels: